Request deletion of your data from the KegelFit database

Within 5 working days, we check your request, delete the requested data verified as yours from the systems we control, and tell you what was deleted or still needs provider or backup processing. If we need more information, we will contact you by email.

Before we delete data

The owner of KegelFit personally handles requests sent to hello@kegelfit.app. The form prepares an email; it does not send the request or delete records automatically. Please review and send it in your email app.

Include your user ID from KegelFit settings and explain what you want deleted. A user ID alone is not proof of ownership: we confirm the request relates to your installation and, where needed, your purchase. Do not send passwords, sign-in codes or full card details. If older records share identifiers, we check ownership so another person's history or paid access is not affected.

Progress, purchases and Premium

Resetting progress, deleting data and cancelling a subscription are separate actions. Deleting progress may remove your workout history. A deletion request does not automatically cancel, refund or transfer a purchase, or revoke Premium; paid access and deletion of related records are agreed separately. Manage renewals through the store or payment provider where you purchased them.

What may remain pending

We explain what was deleted, what remains pending and what was retained with its reason. If we need more information, the request is not marked as completed. Five working days is not a promise that all provider backups are physically erased: provider and backup work remains pending until confirmed.

Uninstalling the app does not delete server or provider records. RevenueCat and other providers need separate handling, and Restore Purchases may send store history again. We do not merge shared identities or change someone else's records to complete your request. Read the retention and backup details in the English privacy policy or Russian privacy policy.